Get In Touch!
Hey there! Good to hear from you. Here are some ways to get in contact and get your questions answered:
1. General question? If you’re a member already, asking it in the forum may be the quickest bet.
2. More specific question that’s not time sensitive? Email us at firstname.lastname@example.org for the fastest response. If you want to email Koichi (author) you can do so at email@example.com. Note that if you are submitting an error, please use the “bounty” button found at the bottom of this page and many other pages.
3. Time sensitive “emergency?” Your account isn’t working and you would like it to be? Use this form. It will send a text message to Koichi and if you’re lucky he’ll be able to sprint to the nearest computer and fix your problem in a couple minutes.
I may not be able to get back to your emails in a matter of minutes every time, but I do try to clear emails as quickly as possible (usually once every 24 hours), though sometimes over the weekends I check my email less. If something is urgent, be sure to use the third contact option, though, and I’ll get to answering your email right away.
We try to get back to emails within 24 hours, but sometimes we get backlogged. That’s why we would absolutely love your help in making it easier for us to answer quickly! There’s three ways to email us, and here they are.