Home Forums Tips, Hacks, & Ideas For Learning Japanese Anki media syncing problem on iPhone Anki Mobile.

This topic contains 10 replies, has 6 voices, and was last updated by  Megami 11 years, 11 months ago.

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  • #30903

    Tony YK Man
    Member

    I tried to find the answer in these forum, but I haven’t notice anyone posted this problem.

    Maybe I’m doing something wrong (idiotic I can be), but after importing up to 20 Anki desks from TextFugu, I decided the media has to be fixed, considering I’m using my iPhone a lot during commuting to work.

    Basically I can sync everything fine on Anki website and Anki desktop version on my Mac Laptop. But when I sync it with my iPhone, the media doesn’t download, it says “Missing Media – You have a media URL set, but i wasn’t able to download”. I can still sync and use the desk perfectly, but the media doesn’t work, because it’s not downloaded.

    I have Dropbox setup on my Mac, and the media can be played via Anki website. So….. it seems like a iPhone Anki problem. Anyone else encountered the same problem as me?

    Thanks in advance.
    .tony

    #30904

    kanjiman8
    Member

    Hmm, I seem to remember someone saying you need to make an Anki media folder on your phone in order for the media to play. That might have been for Android phones, but it could work for iPhone too. I may be wrong but I’ll see if I can dig up the thread where I read that.

    #30906

    Tony YK Man
    Member

    Hello Kanjiman8!

    When I first started, I managed to sync it via iTunes for the first few desks. But now it doesn’t work. Hmm… Absolutely no idea what to do.

    #30914

    クリス
    Member

    I couldn’t get it to sync properly via dropbox, so I can’t help you there. What I do is just connect my device to the PC, and copy the media files over manually into the .media folder.

    Alternatively, for Textfugu decks I download them on my device and unzip them straight into the folder.

    #30917

    ロブ
    Member

    Because you’re using Dropbox (and I assume you have selected ‘Keep media in Dropbox’ option on the media pulldown in Preferences, Basic tab with the media stored in a Public Dropbox subfolder) it sounds like the media database needs to be checked and rebuilt.

    Make sure that Anki and Dropbox have finished their sync.

    After that go into Tools>Advanced>Check Media Database.
    It may report no errors but this check rebuilds the database.

    Then go into Tools>Advanced>Check Database
    Same thing here, it rebuilds the database.

    Next you’ll sync by going to File>Sync

    On the device I suggest deleting the deck and redownloading it from Anki. The media should download once the deck has been downloaded. Just syncing should work the same and download the media on sync but I prefer to start with a clean start.

    #30918

    Tony YK Man
    Member

    Thanks for everyone’s advice!

    @ ロブ
    I will try later tonight, and post back if it works or not. Thank you!!

    #30923

    Luke
    Member

    I had issues getting it to work reliably too, now I just use iKnow instead, works way better across devices. Wish I knew about it before paying like $25 for Anki.

    #30924

    Tony YK Man
    Member

    Oh yes, iKnow is an excellent app. Funny enough I actually went back to iKnow early this morning.

    I haven’t paid for the monthly subscription yet, kinda pricey. I’m just concentrating TextFugu, and maybe join a weekend class very soon.

    talk about apps. Try the “free for now” i-Sokki Japanese. iKnow is better, but at least i-Sokki is free. :)

    #30939

    Tony YK Man
    Member

    @ ロブ

    Your method works!!
    Thanks!!! Now I can enjoy Anki again.
    It’s strange that ‘Check Media Database’ & ‘Check Database’ says it doesn’t have any errors, but yet is made it sync! Awesome!!
    thanks a bunch!!! :D

    #31298

    Megami
    Member

    How do I get to tools-advanced? I can’t seem to find it on the ipad app (media is working fine for me on iphone, not ipad)

    #31299

    Megami
    Member

    Okay, ignore me, it seems to be working now. Magic. I say it is the hivemind here at work,or something.

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